Overnight and Extended Admissions
Surgical Patients - Dental Surgery
All patients admitted for dental procedures are self-funded patients of the visiting Oral Surgeon.
The visiting oral surgeon and the anaesthetist fees are private and are not administered by Seymour Health. Some oral surgeons and anaesthetists may request full or part-payment of their account prior to the procedure. Seymour Health recommends that patients check with their surgeon.
Patients will receive a bill from their oral surgeon and one from their anaesthetist. The anaesthetist account is partially rebated by Medicare.
A hospital bed fee is payable prior to your admission on the day of the procedure.
Depending on the level of health insurance cover, patients with private health insurance, including extras, may be entitled to receive some rebate for the surgeon's and / or other fees. Seymour Health recommends that you check with your private health insurance fund.
If you have questions, please feel free to contact us.
Day Patient Information
Your planned admission time will have been given to you by the Pre-Admission nurse, however you can phone Seymour Health on 03 5793 6100 AFTER 1.00pm the day before your planned admission to confirm your arrival time.
Please be aware that you are required to present at the time advised to you.
There may be a delay between your admission time and the actual time of your procedure. This is necessary to allow time for the Anaesthetist to visit you and to ensure all appropriate paperwork is in order and tests completed prior to Theatre.
If you need to cancel or change your appointment, it is essential that you phone Seymour Health and your Surgeon's rooms as soon as possible. This will enable us to reschedule the Theatre list and offer your place to another patient.
If at any time you have questions or would like to discuss preparations, please feel free to contact us.
Eating well in hospital is an important part of your recovery and can help you to go home sooner.
Each day you will select your meals for the following day. We will collect your meal selection throughout the day in person.
Food services staff will visit you each day to discuss your menu choices and help if you have any special needs or require a religious/cultural diet.
Before being discharged from hospital, we will work with you and with other relevant health and community service providers to ensure that we understand your anticipated, current or ongoing needs. Through this process we can ensure that we provide safe and appropriate care, discharge or transfer to other facilities.
Information for Private Patients
Depending on the level of cover that you have and other conditions such as waiting periods and excess, your Private Health Fund will cover part or all of the cost incurred as a private patient.
We recommend that you contact your Private Health Fund to make sure you understand what applies in your particular case.
Public or Private?
Seymour Health respects your choice to be treated as either a private or public patient.
|Private Patient||Public Patient|
|You will receive the highest possible standard of care||You will receive the highest possible standard of care|
|You will be admitted to a private room (if available)||You will receive a shared room or a single room accommodation|
|You will be treated by your own doctor or the Visiting Medical Officer on-call to treat you in hospital||You will be treated by your own doctor or the Visiting Medical Officer on-call to treat you in hospital|
|Theatre patients, you may have all medical costs|
associated with your procedure at this hospital as a
private patient met by Medicare, your private health
insurance fund and Seymour Health; as not all visiting Surgeons participate in this arrangement, patients should check with the Admissions Officer on 5793 6192 prior to admission
|You will incur no costs from Seymour Health as a public inpatient|
|Out of pocket expenses and compulsory excess|
payments will be met by Seymour Health for most
private admissions of Australian residents
|Seymour Health (with your consent) will claim|
your medical costs and pay the balance amounts owing
|Please advise the person admitting you if:|
• You are a DVA cardholder or are currently employed by the Army, Navy or Air Force
• Your admission is the result of a motor vehicle or motor cycle accident - you may be eligible for TAC classifications
• Your admission is the result of an accident or injury at your workplace - you may be eligible for Workcover
We can assist you with the lodgement of your claim.
There are many health insurance providers throughout Australia and many different types of health cover. As Seymour Health is a public hospital, even the most basic level of health insurance will cover you if you elect to be treated as a private patient.
When admitted to Seymour Health, you will be asked if you have private health insurance and wish to use it. The information is recorded on your computer file to assist staff with your admission and subsequent discharge.
Your Health Care Rights and Responsibilities
“The basic rights of human beings for independence of expression, decision and action, and concern for personal dignity and human relationships are always of great importance. During sickness, however, the presence or absence of these rights become a vital, deciding factor in survival and recovery. Thus, it becomes a prime responsibility of health care facilities to endeavour to assure that these rights are preserved for their patients. In providing care, health care facilities have the right to expect behaviour on the part of patients and their relatives and friends, which considering the nature of illness, is reasonable and responsible."
Freedom of Information
Under the Freedom of Information Act 1982 (FOI Act 1982), you have the right to access your health record held at Seymour Health, including records held at Ambulatory Care Centre, District Nursing Service, Post-Acute Care, Lower Hume Palliative Care, Barrabill House Nursing home and Social Support Group.