COVID-19 positive in-home monitoring is a non-admitted model of care for people who have been identified as being COVID-19 positive. Once a positive PCR test is reported to the Department of Health by a pathology provider or a positive Rapid Antigen Test (RAT) is registered online by a consumer the details of the COVID-19 positive person are put into a database. This is then distributed to health services to advise them of who may require in home monitoring.
The monitoring team from the relevant health service will then make contact with adult COVID-19 positive people in order to assess their health and social needs to see if they require ongoing monitoring. COVID-19 positive people have the right to opt in or out of the monitoring service. The service uses a combination of text messaging, phone calls and telehealth (where required) to monitor and treat COVID-19 symptoms, organise everyday needs (such as shopping or medications), give information and advice, and refer for further treatment as required.
COVID-19 positive patients under the age of 18 will only receive a phone call if they have been marked as a priority based on the information that is reported at the time of their positive test. Otherwise patients under the age of 18 will receive a text message outlining how they can manage COVID-19 at home and providing them with a number to call if they are feeling unwell and require further assistance.