Referral fax numbers

Main Reception/UCC/Acute                 03 4720 3111

Ambulatory Care Centre                        03 4720 3115

Barrabill House                                        03 4720 3110

Dental Health Services                           03 4720 3009

Dialysis                                                      03 4720 3112

Community Services                               03 4720 3113

Theatre                                                      03 4720 3114

Health Information                                 03 7047 9999

Feedback

We would like to hear your comments, complaints or compliments. Your feedback is important to us and helps to improve our service.

If you have any questions, concerns or would like any information on our services, please do not hesitate to contact us via email at info@seymourhealth.org.au or via phone on (03) 5793 6100. We look forward to hearing from you.

Click here for the comments and complaints form (PDF) which you can print and post to Seymour Health, 1 Bretonneux Street Seymour Vic 3660.

All formal feedback is acknowledged verbally or in writing and responded to promptly and with sensitivity.

Health Complaints Commissioner (HCC)

If you are not satisfied with our service, please contact us. We take complaints seriously and aim to resolve them quickly and fairly. If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial. To lodge a complaint with the HCC: Fill out a complaint form online at www.hcc.vic.gov.au or phone 1300 582 113 between 9am and 5pm AEST, Monday to Friday.

What is Freedom of Information?

The Freedom of Information (FOI) Act 1982 (Vic) gives you the right to access your medical records held by Seymour Health. It also allows you to request for your records to be amended.
www.ovic.vic.gov.au

For further information please click here